Six Sigma is a process originally developed by Motorola to systematically improve processes by minimizing variation. The term "Six Sigma" refers to the ability of a highly capable process to produce output within specification. In particular, processes that operate with six sigma quality produce at defect levels below 3.4 defects per million opportunities (DPMO). A defect is defined as nonconformity of a product or service to its specifications.
 The key concepts supporting Six Sigma are:

• Continuous efforts to reduce variation in process outputs is key to business success
• All processes can be defined, measured, analyzed, improved and controlled (DMAIC)
• Succeeding at achieving sustained quality improvement requires commitment from the entire organization, particularly from top-level management.

Six Sigma is a registered trademark of Motorola, Inc.

The Continuous Improvement Center can help you reduce variation in your processes and dramatically improve your overall performance!  For more information feel free to contact us.